At lmb88, the privacy and security of your personal data are fundamental commitments — not afterthoughts. This Privacy Policy explains precisely what information we collect, why we collect it, how it is used and protected, and what rights you hold over your own data at all times.
Before reading the full policy, here is a plain-English summary of the six core privacy commitments lmb88 makes to every registered player.
lmb88 does not sell, rent, lease, or trade your personal information to any third party for marketing or commercial purposes — ever. Your data exists to service your account, not to generate revenue for data brokers.
All data transmitted between your device and the lmb88 platform is protected by TLS 1.3 / 256-bit SSL encryption. Stored personal data and financial records are encrypted at rest using AES-256 symmetric encryption.
You have the right to access, correct, export, or request deletion of your personal data at any time. lmb88 will respond to verified data rights requests within 30 calendar days. No justification is required to exercise your rights.
lmb88 collects only the personal data that is strictly necessary for account management, identity verification, fraud prevention, and regulatory compliance. We do not collect data speculatively or for undefined future uses.
When this Privacy Policy is materially updated, lmb88 will notify registered Users via email at least seven days before the revised policy takes effect. You will always know what has changed and when.
lmb88 operates under an international gaming licence that requires compliance with data protection standards broadly aligned with GDPR principles. KYC documents, financial records, and account data are handled by trained staff under strict internal access controls.
lmb88 respects internationally recognised data subject rights. All of the following rights are available to every registered lmb88 User. To exercise any right, contact our support team at [email protected].
Request a full copy of all personal data lmb88 holds about you, including account records, transaction history, and KYC documents submitted.
Request correction of any inaccurate or incomplete personal data held in your lmb88 account profile or KYC records.
Request deletion of your personal data once your account is closed, subject to mandatory regulatory retention periods (typically five years for financial records).
Request that lmb88 temporarily restricts the processing of your data while a dispute is being resolved or while you consider exercising another right.
Request your personal data in a structured, machine-readable format (CSV or JSON) suitable for transfer to another service provider.
Object to the processing of your personal data for direct marketing purposes. Opt-out of marketing communications at any time through your account settings or by contacting support.
Object to automated decision-making or profiling that produces significant effects on you. lmb88 uses automated fraud-detection systems; you may request human review of any automated decision.
If you believe lmb88 has handled your data unlawfully, you have the right to lodge a complaint with the supervisory authority in your jurisdiction or with lmb88's designated data protection contact.
Summary: This Privacy Policy explains how lmb88 collects, uses, stores, and protects your personal information when you use our platform. lmb88 is the data controller for all personal data processed in connection with your account. We are committed to handling your information responsibly, securely, and in full accordance with applicable international data protection standards.
1.1 This Privacy Policy ("Policy") applies to all personal data processed by lmb88 in connection with the operation of the online betting and casino platform accessible at https://lmb88.cam ("the Platform"). It governs data collected from registered Users, prospective Users who visit the Platform without registering, and individuals who contact lmb88 via support channels.
1.2 This Policy should be read in conjunction with lmb88's Terms & Conditions and Responsible Gaming Policy. Where this Policy conflicts with the Terms & Conditions on a matter relating to personal data, this Policy takes precedence.
1.3 lmb88 primarily serves English-preference players located in Indonesia. Where the Platform is accessed by Users located in other jurisdictions, this Policy applies in its entirety, and Users in those jurisdictions assume responsibility for confirming that their use of the Platform is consistent with applicable local data protection laws.
1.4 By registering an account or continuing to use the Platform after this Policy has been updated, you confirm that you have read and understood its contents. If you do not agree with any part of this Policy, you must not register or continue to use the Platform.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that directly or indirectly identifies a living individual — including name, email address, date of birth, national ID number, IP address, and device identifiers. |
| "Processing" | Any operation performed on personal data — including collection, storage, use, transmission, alteration, structuring, or deletion. |
| "Data Controller" | lmb88 — the entity that determines the purposes and means of processing your personal data. |
| "Data Processor" | A third-party entity that processes personal data on lmb88's behalf under a binding data processing agreement (e.g., KYC verification providers, payment processors, fraud detection services). |
| "KYC" | Know Your Customer — the identity and age verification process conducted before withdrawal access is granted, involving submission of identity documents, proof of address, and selfie verification. |
| "Cookies" | Small text files stored on your device by your browser to enable session management, preference recall, and usage analytics. |
| "Sensitive Data" | A special category of personal data that requires heightened protection — including biometric data, financial account details, and national identity document numbers. |
3.1 lmb88 collects the following categories of personal data in connection with the operation of the Platform:
| Category | Specific Data Points | Collected When |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, KTP (national ID) number, passport number (if provided), gender | Registration and KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration and KYC verification |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, etc.), e-wallet identifiers (OVO, DANA, GoPay), deposit and withdrawal amounts and timestamps | First deposit, withdrawal requests, payment method registration |
| KYC Document Data | Scanned or photographed KTP, proof of address documents, selfie verification images | KYC verification process |
| Account Activity Data | Login timestamps, session durations, bet history, game play records, bonus claim history, responsible gaming tool settings | Ongoing — generated during Platform use |
| Technical Data | IP address, browser type and version, device type and operating system, screen resolution, referring URL, language settings | Every Platform visit |
| Communications Data | Support chat transcripts, email correspondence, WhatsApp messages with the lmb88 support team | When contacting customer support |
| Marketing Preferences | Opt-in/opt-out status for promotional emails, SMS marketing, and in-platform push notifications | Registration and account settings updates |
3.2 lmb88 does not collect sensitive personal data beyond what is strictly required for KYC and fraud prevention purposes. We do not collect health information, religious beliefs, political opinions, or ethnicity data as part of our standard account management process.
4.1 lmb88 collects personal data through the following mechanisms:
5.1 lmb88 processes personal data only for the following specified purposes:
6.1 lmb88 processes your personal data on the following legal bases, as applicable to each processing activity:
Contractual Necessity: Processing required to fulfil our contractual obligations to you under the Terms & Conditions — including account management, payment processing, and customer support.
Legal Obligation: Processing required to comply with applicable laws and regulatory requirements — including KYC verification, anti-money-laundering checks, and regulatory reporting obligations.
Legitimate Interests: Processing conducted on the basis of lmb88's legitimate business interests where those interests are not overridden by your rights — including fraud prevention, Platform security, and abuse detection.
Consent: Processing based on your explicit, freely given consent — specifically for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
7.1 lmb88 does not sell, rent, or commercially exploit your personal data. We share personal data only in the following limited circumstances and only to the extent strictly necessary:
7.2 lmb88 does not share personal data with advertising networks, social media platforms, or data analytics brokers.
8.1 lmb88 operates servers in multiple jurisdictions as required for performance, redundancy, and regulatory compliance. Your personal data may be transferred to and stored in countries outside Indonesia.
8.2 When personal data is transferred internationally, lmb88 ensures that adequate protections are in place through one or more of the following mechanisms: standard contractual clauses, binding corporate rules, adequacy decisions, or equivalent contractual safeguards.
8.3 lmb88 does not transfer personal data to jurisdictions that are subject to international sanctions or that do not maintain an adequate level of data protection without implementing additional safeguards.
9.1 lmb88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
Account and identity data: Retained for the duration of your account plus five (5) years following account closure, to satisfy anti-money-laundering retention requirements.
Financial and transaction records: Retained for seven (7) years from the date of each transaction, in accordance with standard financial record-keeping obligations.
KYC documents: Retained for the duration of your account plus five (5) years following account closure. Certified copies may be retained longer where required by regulatory mandate.
Support communications: Retained for three (3) years from the date of the last interaction, unless a longer period is required to resolve an ongoing dispute or legal matter.
Technical and session data: Retained for thirteen (13) months from collection, after which it is anonymised or deleted.
Marketing preference data: Retained for the duration of your account. Following account closure, suppression records (confirming opt-out status) are retained indefinitely to prevent accidental re-marketing.
9.2 Upon expiry of the applicable retention period, personal data is securely and irreversibly deleted or anonymised in accordance with lmb88's data lifecycle management procedures.
10.1 The lmb88 Platform uses cookies and similar tracking technologies to ensure Platform functionality, maintain session state, and — where you have consented — to analyse usage patterns for Platform improvement purposes.
10.2 The following categories of cookies are used:
Required for core Platform functionality — including session management, login authentication, and security token storage. These cookies cannot be disabled without impairing Platform use and do not require consent.
Enable the Platform to remember your preferences — including language settings, display preferences, and your previously selected payment method. These cookies improve your experience but are not essential.
Collect anonymised data about how Users navigate the Platform — including page views, session duration, and feature engagement rates — to help lmb88 improve the product. Analytics cookies are only activated with your consent.
Used by our fraud detection systems to analyse device fingerprints, detect bot activity, and identify anomalous login patterns that may indicate account compromise.
10.3 You may manage your cookie preferences through your browser settings. Blocking all cookies will impair Platform functionality. lmb88 does not use third-party advertising or retargeting cookies.
11.1 lmb88 implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
11.2 While lmb88 takes all reasonable measures to secure your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the security of your own login credentials.
12.1 The lmb88 Platform is strictly prohibited to persons under the age of 21. lmb88 does not knowingly collect or process personal data from individuals under 21 years of age.
12.2 If lmb88 becomes aware that an Account has been created by or on behalf of a person under 21, that Account will be immediately closed, all associated data will be deleted (except to the minimum extent required by regulatory retention obligations), and any deposited funds will be returned to the source payment method.
12.3 If you believe that a person under 21 has registered an Account on the Platform, please contact our support team immediately at [email protected].
13.1 To exercise any of the data rights described in this Policy — including access, rectification, erasure, restriction, portability, objection, or withdrawal of consent — please submit a written request to our Data Protection contact at [email protected] with the subject line "Data Rights Request".
13.2 lmb88 will acknowledge your request within three (3) business days and complete the request, or provide a substantive update, within thirty (30) calendar days. Where a request is complex or involves a large volume of data, lmb88 may extend this period by a further 30 days with notification.
13.3 lmb88 may request verification of your identity before processing a data rights request to ensure that data is not disclosed to unauthorised parties. This will typically involve confirming your registered email address and one additional piece of identifying information.
13.4 lmb88 does not charge a fee for standard data rights requests. Requests that are manifestly unfounded, repetitive, or excessive may be subject to a reasonable administrative fee or declined.
14.1 lmb88 will only send marketing communications — including bonus offers, promotional emails, and product updates — to Users who have expressly opted in to receive them during registration or subsequently through their Account settings.
14.2 You may withdraw your consent to marketing communications at any time by: (a) updating your preferences in your Account settings; or (b) clicking the unsubscribe link in any marketing email; or (c) submitting a written opt-out request to [email protected].
14.3 Withdrawal of marketing consent does not affect your ability to receive transactional communications — such as deposit confirmations, withdrawal notifications, KYC status updates, and security alerts — which lmb88 is permitted to send regardless of marketing preferences as they relate directly to your Account.
14.4 lmb88 does not purchase marketing lists or send unsolicited communications to individuals who have not registered on the Platform.
15.1 lmb88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements.
15.2 Material changes — defined as changes that significantly affect your rights or the nature of data processing — will be communicated to registered Users via email notification at least seven (7) calendar days before the revised Policy takes effect. A prominent notice will also be displayed on the Platform.
15.3 Non-material changes — such as typographical corrections, clarifications, or contact detail updates — may be made without prior notice and take effect immediately upon publication.
15.4 The "Effective Date" at the top of this Policy will be updated with each revision. Your continued use of the Platform following the effective date of any revision constitutes acceptance of the updated Policy.
16.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or lmb88's handling of your personal data, please contact us through the following channels:
Data Protection Enquiries — Email:
[email protected] — Subject line: "Privacy / Data Protection Enquiry"
Response within 2–6 hours during WIB business hours; within 72 hours outside business hours.
Live Chat Support:
Available 24/7 via the lmb88 Platform. Average response time under 5 minutes during peak WIB hours (18:00–24:00 WIB). Native Indonesian-speaking agents available.
Postal / Registered Address:
Available on request by contacting support with your account credentials. lmb88 will provide the current registered address of the operating entity within five business days.
16.2 lmb88's Data Protection Officer (DPO) is responsible for overseeing compliance with this Policy and with applicable data protection law. The DPO can be reached through the email address above using the subject line "Attention: DPO".
16.3 If you are not satisfied with lmb88's response to a data protection complaint, you have the right to escalate your complaint to the supervisory authority responsible for data protection in your jurisdiction or to the gaming regulatory authority under whose licence lmb88 operates.
This Privacy Policy works alongside our other key documents. We recommend reading all three policy pages before registering an account.
Full platform rules covering eligibility, account registration, deposits, withdrawals, bonuses, and governing law.
Read TermsLearn about self-exclusion tools, deposit limits, session time-outs, and how to get help managing your gambling activity.
Player SafetyQuick answers to common questions about registration, KYC, deposits via BCA/BRI, withdrawal timelines, and bonuses.
Browse FAQReturn to the lmb88 homepage and explore our sportsbook, live casino, togel markets, and slot library.
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